- Used Zammad version: 3.1.x
- Used Zammad installation source: Debian-Sourcelist (by Zammad)
- Operating system: Debian 9
- Browser + version: Chromium 75.0.3770.100, Firefox 68.0.1
Expected behavior:
- That an automatic e-mail WITH signature is sent via the CURL command.
Actual behavior:
- The e-mail is sent WITHOUT a signature.
- Only logged in to Zammad, the signature of the group is automatically added to the user as soon as he creates an e-mail and selects the greetings.
Steps to reproduce the behavior:
-
Use this CURL-Command.
curl -s --cacert /etc/ssl/certs/cacert.pem
-H “Authorization: Token token=XXX”
-H “Content-Type: application/json”
-X POST -d ‘{“title”: “XXX”, “group”:“First-Level::Second-Level”,“state_id”: 1,“customer”:"’$customer_mail’",“article”:{“content_type”:“text/html”,“origin”:“XXX”,“to”:"’$customer_mail’",“subject”: “XXX”,“body”: "XXX ‘$lname’,“type”: “email”,“internal”: false},“note”:“vServer Install”}’ \https://XXX/api/v1/tickets