Curl create ticket, missing signature

  • Used Zammad version: 3.1.x
  • Used Zammad installation source: Debian-Sourcelist (by Zammad)
  • Operating system: Debian 9
  • Browser + version: Chromium 75.0.3770.100, Firefox 68.0.1

Expected behavior:

  • That an automatic e-mail WITH signature is sent via the CURL command.

Actual behavior:

  • The e-mail is sent WITHOUT a signature.
  • Only logged in to Zammad, the signature of the group is automatically added to the user as soon as he creates an e-mail and selects the greetings.

Steps to reproduce the behavior:

  • Use this CURL-Command.

    curl -s --cacert /etc/ssl/certs/cacert.pem
    -H “Authorization: Token token=XXX”
    -H “Content-Type: application/json”
    -X POST -d ‘{“title”: “XXX”, “group”:“First-Level::Second-Level”,“state_id”: 1,“customer”:"’$customer_mail’",“article”:{“content_type”:“text/html”,“origin”:“XXX”,“to”:"’$customer_mail’",“subject”: “XXX”,“body”: "XXX ‘$lname’,“type”: “email”,“internal”: false},“note”:“vServer Install”}’ \https://XXX/api/v1/tickets

No Idea? I need your Help! :slight_smile: