Creating Priority

Feature requests
1

Hi, Sir and Madam…
I am wondering if we can add more priority more than those 3 level. Example: 1-Low,2-Normal,3-High,4-Critical,5-Disruption…
I saw some of process to change priority and its very convenient but i didn’t see any of “Creating priority” document… anyone can help me?
With Respect
Nangi

2

Ticket::Priority.create(name: "my super priority", default_create: false, note: nil, active: true, updated_by_id: 1, created_by_id: 1, created_at: Time.now, updated_at: Time.now)

Where the name is what you want to call it.
Default_create normally isn’t needed, note you can only have one default_create Priority set to “true”

1 Like
3

Thank you Sir, Those just save me :smiley:

5

It is on our feature backlog list, however, there’s no eta for this:

6

This topic was automatically closed after 416 days. New replies are no longer allowed.