Couldn't register user from login page

Infos:

  • Used Zammad version: 6.2.0
  • Used Zammad installation type: source
  • Operating system: Fedora Workstation 39
  • Browser + version: Firefox 121.0.1

Expected behavior:

  • I am trying to test registering a user from the login page. The system should check if there is an existing user with the same email or username and if not create the user.

Actual behavior:

  • I am getting the following error, the very odd thing is although I see this error I see the user in the settings -> users list.
StatusCode: 500
Error ID xS-ht0hZ: Please contact your administrator.
  • When I try to delete the user that have been created even though the system shows an error, it gives me the following error:
    Deletable has an existing DataPrivacyTask queued

Steps to reproduce the behavior:

  • Go to Zammad web address, and register a user, the system shows the above error but the account actually is created in behind. Try to delete the user it won’t be deleted with the above error.

Hi @elhananjair. You need to check your production.log as well as your configured data privacy tasks.

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