Core Workflows: Hide Title and or text

Technical assistance
3

After we’ve talked on the phone today, i have created a Feature Request for your use case as this is asked a lot in my workshops:

Position ticket attributes above or in between “Title” and “Text” in the ticket creation mask - Feature requests - Zammad - Community

Feel free to add your use case (not the hiding solution, though).

I don’t think it should be possible to hide title and/or text as these two fields are super essential in all of Zammad. But Core Workflows are able to prefill them based on selections.