Closing a ticket from left sidebar reappears after browser restart

Technical assistance
1

Infos:

  • Used Zammad version: 5.2
  • Used Zammad installation type: package
  • Operating system: debian 9
  • Browser + version: Edge 104.0.1293.47

Expected behavior:

  • After closing (using the “X”) a ticket from the left sidebar it should only reappear if i manually open it again.

Actual behavior:

  • A ticket (its always the same one) that was removed from the sidebar reappears after restarting the browser.

Steps to reproduce the behavior:

  • Remove ticket from sidebar and restart Edge browser

I deleted browser cache/data/history from the beginning of time and also tried it in incognito mode. This only happens in Edge, if i switch to Chrome or Firefox the ticket is not showing.

2

Smells like your specific only browser having this issue is by default opening Zammad with that specific ticket or information which causes the tab to re-appear on every restart of the browser.

3

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