'Close tab' Option not set

Infos:

  • Used Zammad version: 3.4.x
  • Used Zammad installation source: (source, package, …) source
  • Operating system: centos 7
  • Browser + version: firefox 80.0.1

Expected behavior:

I set the option ‘Close Tab’ in a Ticket

zammad-1

If i select Update and the next ticket open, the option is set to ‘stay on tab’ again

zammad-2

Actual behavior:

Steps to reproduce the behavior:

Been brought up before.

The Zammad dev’s believe it should always default/change back to “Stay on tab”

Would be much nicer to be able to change default to “Close tab” and select “stay on tab”
optional.

I agree, should be defaulted to “Close tab”

That’s not entirely true.
It actually is this way (as described).

We also have an enhancement issue on our list for it:

I don’t.
You’d ruin my workflows if you’d force my tabs to be removed.