Click able text instead of url


  • Used Zammad version: 4.x
  • Used Zammad installation type: (source, package, docker-compose, …) package
  • Operating system: Ubuntu
  • Browser + version: any

is it possible to create an “URL” Objekt (for customers) where the agent will see a text instead of the URL

Like this:
click to website
and not this:

We have a link for each customer in an active directory field witch I do import to zammad.
But this link is very long and it would be better to see only a short text (the same for each)
2021-09-20 16_36_51-Window

Has someone an idea?


Link templates are no option…?

Beside of that, if above is not good enough: No, there’s no way to achieve that.

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