Clean / Delete Zammad?

[nangi158]

Infos:

First thing !
I DO love Zammad…but want to reinstall with clear step because I tried to install with trial and error techniques

• Used Zammad version: 3.0.x
• Used Zammad installation source: Cent OS install via RPM
• Operating system: Cent OS 7
• Browser + version: Google Chrome 75.0.3770.100

Expected behavior:

• yum remove Zammad and everything gone exactly clean…

Actual behavior:

• systemctl stop zammad
• yum remove zammad
• navigate to /opt/ then exec rm -rf zammad
  shouldn’t everything gone now…?
• download zammad folder back again from git
• systemctl start zammad
• systemctl start zammad-web
• systemctl start zammad-websocket
• systemctl start zammad-worker
  ta-daa~
  all users, settings and tickets come back…
  What else did I skipped to do ?
  With Respect
  Nangi

[dvnkln]

Hey @nangi158,

wild guess: i think you need to drop your database if you really want to remove everything related to zammad.

cheers

[nangi158]

Hi @dvnkln

I’d followed these instruction and it works!
But now the last question is can I reset Zammad back to the step we setting up an admin at the beginning ?
or may be great if we have the command for truly drop all the table.
Thanks for the help
With Respect
Nangi

[dvnkln]

The instruction you followed just “emptys” zammad kind of. Dropping the whole database is probably the only way to get rid of everything.

Dropping a database is not a zammad-specific task.
The syntax depends on the database software you’re using and the way you set it up thus i can’t help you with that. But google will probably be enough to get this done. Just search for a way to drop a database in your used software environment.

cheers

[MrGeneration]

Another side note:
If you really want to get rid of everything of Zammad, you might want to delete /opt/zammad beside dropping the database as well.

Reason is that we don’t kill that directory on removal.
It can contain attachments and temporary files as well.

[dvnkln]

duuuuuuh, he already did that:

@nangi158

navigate to /opt/ then exec rm -rf zammad
shouldn’t everything gone now…?

<3

[MrGeneration]

Shame on me

[nangi158]

i founded one !
it’s about rake db:drop
here