Clarification on postmaster filters


New to Zammad. It looks awesome, and I can’t wait to get everything going. Can’t seem to find anything in the docs. I’m wondering if filters must use regex, or if I can simply enter text to match the ‘contains’ condition.

E.g. could I enter:

Body contains ‘welcome to zammad - community’

and it would match the email

Welcome to Zammad - Community!


Are these case sensitive?


You don’t have to - we even have an example for that noted.


I’ve just tested it. They’re not case sensitive.

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.