Chat window - Jquery conflict

[hungnh]

Infos:

Important:
If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: support@zammad.com using your zammad-hostname / or company contract.

• Used Zammad version: 2.7
• Used Zammad installation source: https://docs.zammad.org/en/latest/install-ubuntu.html
• Operating system: Ubuntu 16.04
• Browser + version: Chrome 70.0.3538.77

Expected behavior:

• Chat window appear on website

Actual behavior:

• No chat window appear due to conflict jquery

Steps to reproduce the behavior:

• My website is: https://demo.newtel.com.vn
• It use jquery1.12.4 for a lot of plugin
• When i add zammad chat, the chat window won’t appear
• When i add zammad chat (included the jquery 2.1.4), the chat window appear but all my plugin won’t appear its content

Do you know how to solve it?
Thank you very much

[Hannes]

I would suggest you try the solution from this post here:

How to use multiple versions of jQuery on the same page

regards

[hungnh]

Hi,
I’ve used it. Yes it isn’t conflict anymore, but jquery i wrapped is not working too.

Anyway, I updated the old jquery to version 2.1.4 (like in zammad chat) and it works fine now.

Thank you for your help.
Best Regards

[thorsteneckel]

The lovely @mrflix is working on a non-jQuery implementation But I don’t know the current state of it. Maybe he can help?

[mrflix]

Sounds like upgrading the old jquery of the website fixed the issue?

Regarding the jQuery-free version of chat.js – its in a testing phase.