- Used Zammad version: This is Zammad version 3.6.x
- Operating system: Ubuntu 20.04
- Browser + version: Firefox
Is there much different/benefit between Microsoft Office 365 Channel to Email Channel from the same service? (Office 365)
Does Microsoft Office 365 Channel callback URL require accessible to the public web?
More Details Below
Been reviewing Microsoft Office 365 channel and if it is beneficial over the normal Email Channel (IMAP + App Password, Etc).
I have been trying to set up a Microsoft Office 365 channel following your documentation, but I think I have hit some basic issues beacause of my own setup.
Zammad is behide NAT/Firewall with Local DNS entries for Zammad.example.com.(hidden real domain)
I then VPN (wireguard) into network/server to access Zammad.
The main issue I think I am having is that you got to have the callback URL accessible to the public web? (might be wrong, I do not deal with API type setups much)
Is there much difference/benefit between Microsoft Office 365 Channel to Email Channel from the same service? (Office 365)
If it is beneficial enough then I have to set up a reverse proxy to try to solve the problem. (I understand this out of scope of the project)
If it is not that beneficial then I just use IMAP+App Password setup with Office 365 and review it again later when forced by Microsoft to review other methods. As I like the idea of just relying on a VPN to get access to my projects/systems.
I am happy to provide any additional information that might be required.
Thanks for taking the time to read this post