I, [2019-04-29T11:20:13.514351 #4714-47282683246760] INFO -- : Started PUT "/api/v1/taskbar/533" for 127.0.0.1 at 2019-04-29 11:20:13 +0300
I, [2019-04-29T11:20:13.520443 #4714-47282683246760] INFO -- : Processing by TaskbarController#update as JSON
I, [2019-04-29T11:20:13.520566 #4714-47282683246760] INFO -- : Parameters: {"key"=>"Ticket-33", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"[FILTERED]", "from"=>"Александр Никитюк", "ticket_id"=>"33", "content_type"=>"text/html", "sender_id"=>"1", "type_id"=>"10", "form_id"=>"525808833"}}, "params"=>{"ticket_id"=>33, "overview_id"=>1, "init"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "attachments"=>[], "updated_at"=>"2019-04-29T08:15:54.531Z", "id"=>"533"}
I, [2019-04-29T11:20:13.558688 #4714-47282683246760] INFO -- : Completed 200 OK in 38ms (Views: 0.5ms | ActiveRecord: 5.5ms)
I, [2019-04-29T11:20:14.257280 #4708-46939194819600] INFO -- : execute Ticket.process_escalation (try_count 0)...
I, [2019-04-29T11:20:15.670243 #4714-70030785002320] INFO -- : Started GET "/" for 127.0.0.1 at 2019-04-29 11:20:15 +0300
I, [2019-04-29T11:20:15.674853 #4714-70030785002320] INFO -- : Processing by InitController#index as HTML
I, [2019-04-29T11:20:15.676136 #4714-70030785002320] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2019-04-29T11:20:15.676262 #4714-70030785002320] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms)
I, [2019-04-29T11:20:15.679154 #4714-70030785002320] INFO -- : Completed 200 OK in 4ms (Views: 1.1ms | ActiveRecord: 1.4ms)
I, [2019-04-29T11:20:15.883649 #4714-70030817836780] INFO -- : Started POST "/api/v1/signshow" for 127.0.0.1 at 2019-04-29 11:20:15 +0300
I, [2019-04-29T11:20:15.888663 #4714-70030817836780] INFO -- : Processing by SessionsController#show as JSON
I, [2019-04-29T11:20:15.888729 #4714-70030817836780] INFO -- : Parameters: {"fingerprint"=>"700183106"}
I, [2019-04-29T11:20:16.212667 #4714-70030817836780] INFO -- : Completed 200 OK in 324ms (Views: 112.2ms | ActiveRecord: 17.6ms)
I, [2019-04-29T11:20:16.247564 #4714-70030785000460] INFO -- : Started GET "/api/v1/translations/lang/ru?_=1556526004571" for 127.0.0.1 at 2019-04-29 11:20:16 +0300
I, [2019-04-29T11:20:16.254212 #4714-70030785000460] INFO -- : Processing by TranslationsController#lang as JSON
I, [2019-04-29T11:20:16.254288 #4714-70030785000460] INFO -- : Parameters: {"_"=>"1556526004571", "locale"=>"ru"}
I, [2019-04-29T11:20:16.361044 #4714-70030785000460] INFO -- : Completed 200 OK in 107ms (Views: 93.2ms | ActiveRecord: 1.6ms)
I, [2019-04-29T11:20:16.437951 #4714-70030750767680] INFO -- : Started POST "/api/v1/recent_view" for 127.0.0.1 at 2019-04-29 11:20:16 +0300
I, [2019-04-29T11:20:16.443441 #4714-70030750767680] INFO -- : Processing by RecentViewController#create as JSON
I, [2019-04-29T11:20:16.443509 #4714-70030750767680] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"110"}
I, [2019-04-29T11:20:16.456968 #4714-47282683246760] INFO -- : Started GET "/api/v1/text_modules/?full=true&_=1556526004572" for 127.0.0.1 at 2019-04-29 11:20:16 +0300
I, [2019-04-29T11:20:16.463574 #4714-47282683246760] INFO -- : Processing by TextModulesController#index as JSON
I, [2019-04-29T11:20:16.463647 #4714-47282683246760] INFO -- : Parameters: {"full"=>"true", "_"=>"1556526004572"}
I, [2019-04-29T11:20:16.466142 #4714-70030750767680] INFO -- : Completed 200 OK in 23ms (Views: 0.2ms | ActiveRecord: 12.4ms)
I, [2019-04-29T11:20:16.477363 #4714-47282683246760] INFO -- : Completed 200 OK in 14ms (Views: 0.2ms | ActiveRecord: 5.3ms)
I, [2019-04-29T11:20:16.523096 #4714-70030785002320] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=27&_=1556526004573" for 127.0.0.1 at 2019-04-29 11:20:16 +0300
I, [2019-04-29T11:20:16.528243 #4714-70030785002320] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2019-04-29T11:20:16.528312 #4714-70030785002320] INFO -- : Parameters: {"customer_id"=>"27", "_"=>"1556526004573"}
I, [2019-04-29T11:20:16.536676 #4714-70030817836780] INFO -- : Started GET "/api/v1/tickets/110?all=true&_=1556526004574" for 127.0.0.1 at 2019-04-29 11:20:16 +0300
I, [2019-04-29T11:20:16.696777 #4714-70030817836780] INFO -- : Processing by TicketsController#show as JSON
I, [2019-04-29T11:20:16.696867 #4714-70030817836780] INFO -- : Parameters: {"all"=>"true", "_"=>"1556526004574", "id"=>"110"}
I, [2019-04-29T11:20:16.703568 #4714-70030785002320] INFO -- : Completed 200 OK in 175ms (Views: 11.9ms | ActiveRecord: 12.8ms)
I, [2019-04-29T11:20:16.782340 #4714-70030817836780] INFO -- : Completed 200 OK in 85ms (Views: 11.5ms | ActiveRecord: 16.7ms)
I, [2019-04-29T11:20:17.109925 #4714-70030785000460] INFO -- : Started GET "/api/v1/cti/log?_=1556526004575" for 127.0.0.1 at 2019-04-29 11:20:17 +0300
I, [2019-04-29T11:20:17.121733 #4714-70030785000460] INFO -- : Processing by CtiController#index as JSON
I, [2019-04-29T11:20:17.121850 #4714-70030785000460] INFO -- : Parameters: {"_"=>"1556526004575"}
I, [2019-04-29T11:20:17.147180 #4714-70030785000460] INFO -- : Completed 200 OK in 25ms (Views: 0.4ms | ActiveRecord: 8.9ms)
I, [2019-04-29T11:20:17.525611 #4714-70030750767680] INFO -- : Started GET "/api/v1/first_steps?_=1556526004576" for 127.0.0.1 at 2019-04-29 11:20:17 +0300
I, [2019-04-29T11:20:17.530430 #4714-70030750767680] INFO -- : Processing by FirstStepsController#index as JSON
I, [2019-04-29T11:20:17.530501 #4714-70030750767680] INFO -- : Parameters: {"_"=>"1556526004576"}
I, [2019-04-29T11:20:17.557788 #4714-70030750767680] INFO -- : Completed 200 OK in 27ms (Views: 0.3ms | ActiveRecord: 14.9ms)
I, [2019-04-29T11:20:18.527885 #4714-47282683246760] INFO -- : Started GET "/api/v1/text_modules/?full=true&_=1556526004577" for 127.0.0.1 at 2019-04-29 11:20:18 +0300
I, [2019-04-29T11:20:18.532871 #4714-47282683246760] INFO -- : Processing by TextModulesController#index as JSON
I, [2019-04-29T11:20:18.532938 #4714-47282683246760] INFO -- : Parameters: {"full"=>"true", "_"=>"1556526004577"}
I, [2019-04-29T11:20:18.544559 #4714-47282683246760] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 2.9ms)
I, [2019-04-29T11:20:18.589441 #4714-70030785002320] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=12&_=1556526004578" for 127.0.0.1 at 2019-04-29 11:20:18 +0300
I, [2019-04-29T11:20:18.594298 #4714-70030785002320] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2019-04-29T11:20:18.594364 #4714-70030785002320] INFO -- : Parameters: {"customer_id"=>"12", "_"=>"1556526004578"}
I, [2019-04-29T11:20:18.597680 #4714-70030817836780] INFO -- : Started GET "/api/v1/tickets/107?all=true&_=1556526004579" for 127.0.0.1 at 2019-04-29 11:20:18 +0300
I, [2019-04-29T11:20:18.627943 #4714-70030817836780] INFO -- : Processing by TicketsController#show as JSON
I, [2019-04-29T11:20:18.628041 #4714-70030817836780] INFO -- : Parameters: {"all"=>"true", "_"=>"1556526004579", "id"=>"107"}
I, [2019-04-29T11:20:18.651147 #4714-70030785002320] INFO -- : Completed 200 OK in 57ms (Views: 14.5ms | ActiveRecord: 11.2ms)
I, [2019-04-29T11:20:18.720988 #4714-70030817836780] INFO -- : Completed 200 OK in 93ms (Views: 10.5ms | ActiveRecord: 36.1ms)
I, [2019-04-29T11:20:20.584473 #4714-70030785000460] INFO -- : Started PUT "/api/v1/taskbar/528" for 127.0.0.1 at 2019-04-29 11:20:20 +0300
I, [2019-04-29T11:20:20.589722 #4714-70030785000460] INFO -- : Processing by TaskbarController#update as JSON
I, [2019-04-29T11:20:20.589895 #4714-70030785000460] INFO -- : Parameters: {"key"=>"Ticket-110", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"form_id"=>"526059908"}}, "params"=>{"ticket_id"=>"110", "init"=>true}, "prio"=>12, "notify"=>false, "active"=>true, "attachments"=>[], "updated_at"=>"2019-04-29T08:20:04.408Z", "id"=>"528"}
I, [2019-04-29T11:20:20.616907 #4714-70030785000460] INFO -- : Completed 200 OK in 27ms (Views: 0.4ms | ActiveRecord: 4.9ms)
I, [2019-04-29T11:20:20.629647 #4714-70030750767680] INFO -- : Started PUT "/api/v1/taskbar/521" for 127.0.0.1 at 2019-04-29 11:20:20 +0300
I, [2019-04-29T11:20:20.640874 #4714-70030750767680] INFO -- : Processing by TaskbarController#update as JSON
I, [2019-04-29T11:20:20.641010 #4714-70030750767680] INFO -- : Parameters: {"key"=>"Ticket-107", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"[FILTERED]", "from"=>"Антон Поляков", "ticket_id"=>"107", "content_type"=>"text/html", "sender_id"=>"1", "type_id"=>"10", "form_id"=>"279364070"}}, "params"=>{"ticket_id"=>107, "overview_id"=>1, "init"=>true}, "prio"=>11, "notify"=>false, "active"=>false, "attachments"=>[], "updated_at"=>"2019-04-29T06:58:44.509Z", "id"=>"521"}
I, [2019-04-29T11:20:20.674550 #4714-70030750767680] INFO -- : Completed 200 OK in 33ms (Views: 0.6ms | ActiveRecord: 5.0ms)
I, [2019-04-29T11:20:23.664591 #4714-47282683246760] INFO -- : Started PUT "/api/v1/taskbar/528" for 127.0.0.1 at 2019-04-29 11:20:23 +0300
I, [2019-04-29T11:20:23.670098 #4714-47282683246760] INFO -- : Processing by TaskbarController#update as JSON
I, [2019-04-29T11:20:23.670198 #4714-47282683246760] INFO -- : Parameters: {"key"=>"Ticket-110", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"[FILTERED]", "from"=>"Антон Поляков", "ticket_id"=>"110", "content_type"=>"text/html", "sender_id"=>"1", "type_id"=>"10", "form_id"=>"526059908"}}, "params"=>{"ticket_id"=>"110", "init"=>true}, "prio"=>12, "notify"=>false, "active"=>true, "attachments"=>[], "updated_at"=>"2019-04-29T08:20:04.408Z", "id"=>"528"}
I, [2019-04-29T11:20:23.706260 #4714-47282683246760] INFO -- : Completed 200 OK in 36ms (Views: 0.6ms | ActiveRecord: 4.9ms)
I, [2019-04-29T11:20:24.747985 #4708-70068705815600] INFO -- : execute Channel.fetch (try_count 0)...
I, [2019-04-29T11:20:24.749879 #4708-70068705815600] INFO -- : fetching imap (imap.gmail.com/sd@lamantin.spb.ru port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2019-04-29T11:20:26.684138 #4708-70068705815600] INFO -- : - no message
I, [2019-04-29T11:20:26.684230 #4708-70068705815600] INFO -- : done