Cannot set pending close date in channel filter?

HI,

I am currently evaluating the trial version at zammad.com

When I create a filter in the email channel, I can set an action to “status = pending close”.
When I add another action line to set the time for the pending close status, there is no option for that.

When I try the same thing in a trigger, there is an action I can choose.

Is this a bug or do I do this in a different way in a filter?

Cheers,
Martin

1 Like

Hi,

I had no Problems setting the waiting till attribute in the email filter.

This was fixed in Cannot set date for pending close status in postmaster filter · Issue #4206 · zammad/zammad · GitHub

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.