Used Zammad version: 5.2.x
Used Zammad installation type: (source, package, docker-compose, …) source
Operating system: Ubuntu
Browser + version: Chrome
Steps to reproduce the behavior:
actually my Zammad is very Slow if i Update a Ticket, or only refresh my Overview ( small Overview with 36 Tickets).
I read a lot of “Zammad very slow”… and try to find my .env file to change some Setting, from this Desicussion:
zammad run rails r ‘p Delayed::Job.count’
zammad run rails r ‘p Delayed::Job.first’
zammad run rails r ‘p Delayed::Job.last’
#<Delayed::Backend::ActiveRecord::Job id: 2946110, priority: 0, attempts: 0, handler: “— !ruby/object:ActiveJob::QueueAdapters::Delayed…”, last_error: nil, run_at: “2019-04-10 12:56:44”, locked_at: nil, failed_at: nil, locked_by: nil, queue: “default”, created_at: “2019-04-10 12:56:44”, updated_at: “2019-04-10 12:56:44”>
but i don’t finde the file to change this: zammad config:set WEB_CONCURRENCY=4
You’re mixing things up here + you’re trying to follow posts not matching your system.
The so called ‘env-file’ is only relevant in docker environments (i’m pretty sure someone mentioned that in said posts).
Since you’ve installed via source you’re not looking for a file - you’re looking for the needed commands. The post you linked stated said commands + you’ve stated one yourself.
Nevertheless i’d recommend reading this carefully (especially the warnings) before copy+pasting anything: