Cannot choose Bearer Token - Step by step with official zammad documentation

  • Used Zammad version: 6.5.2
  • Used Zammad installation type: docker-compose
  • Operating system: Windows 11 24H2
  • Browser + version: Chrome 147.0.7727.138

Expected behavior:

According to this documentation “Add Checklist to Tickets — Zammad Admin Documentation documentation” I would be able to set the Bearer Token and then add my token.

Actual behavior:

When I try it, step by step, I can’t choose the authentication method and can only fill in the HTTP Basic auth, but this obviously won’t work… See screenshot for more information and my view.

Steps to reproduce the behavior:

Go step by step with the documentation: Add Checklist to Tickets — Zammad Admin Documentation documentation

Note

I saw that someone else asked a similar question but about third party applications and that it was added in Nov 2025. Would this be the issue that im on a older version or something? Unfortunally I can’t see (or don’t know) where to change the documentation to a specific version of zammad. If the version is the issue, please let me know and sorry for asking such a “dumb” question.

You’re running an outdated Zammad installation. Bearer tokens are available starting with Zammad 7.0.

Oh well, so it was the version after all. Thanks anyways :slight_smile: