Cannot add user to organization

Technical assistance
1

Infos:

  • Used Zammad version: 3.1.x

  • Installation method (source, package, ..): Ubuntu package (18.04)

  • Operating system: Ubuntu 18.04

  • Database + version: default

  • Elasticsearch version: 6.8.2

  • Browser + version: Firefox 68.0.1

Expected behavior:

  • Open User-Dialog

  •  Search in Field "Organization" for an existing organization and select it

  •  Click the Save-button

Additional Infos:

  • elasticsearch is running
  • the user and the organization list is not empty
2

Did you rebuild the search index already?
Are there errors within your elasticsearch.log?
Any fancy (leading with WARN or ERROR) within the production.log?

3

Thank you for your reply.

Deleting the index with the command curl -XDELETE localhost:9200/zammad* manually and rebuild with zammad run rake searchindex:rebuild has resolved the problem.

1 Like
4

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