At the moment, everybody and their cat can see how many tickets are created over a certain time. At least if the can open a ticket, which might be open to everyone. Just send an email at begin and at end of the year and calculate the difference. Can the ids of new tickets be randomized to prevent this leakage of information? Maybe by a PostgreSQL setting?
Infos:
- Used Zammad version: 6.3.1-1720005266.58ae1e03.bookworm
- Used Zammad installation type: package
- Operating system: Debian 12