Can i disable authentication for getting ticket attachments?

i’m using a thumbor service to resize and crop my images

considering a ticket attachment url

if you are not authenticated you get a 401 error

can i disable authentication for this url or have a way to authenticate my application in zammad?

you can’t disable this for the endpoint. But you could create a “technical” user who is allowed to access all areas. Then you can create an access token within Zammad (in the personal settings) and you should be good to go.


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