Happens with both waiting statuses (“Warten auf Erinnerung” and “Warten auf schließen” (i have it on german)).
- Used Zammad version: 6.4.0
- Used Zammad installation type: docker-compose
- Operating system: linux
- Browser + version: Google Chrome Version 131.0.6778.204 (Official Build) (64-bit)
Expected behavior:
- closing the ticked on shift + c
Actual behavior:
- error: missing date and to close the ticket
Steps to reproduce the behavior:
“Version” 1: manually
- create a new ticket
- set the status to waiting, but do not set a date and do not save yet
- press shift + c
- status has been set to closed with (still) open date/time input fields - causing the error.
“Version 2”: trigger
- have a ticket that has been set to waiting
- Note: the trigger did not set a date. The date input field is empty
- press shift + c
- status has been set to closed with (still) open date/time input fields - causing the error.