- Used Zammad version: 6.1.0-1700492762.96ac5a60.bionic
- Used Zammad installation type: package
- Operating system: Ubuntu 20.04.6 LTS
- Browser + version: Newest Chrome
Expected behavior:
history doesnt say that former employees (agents) do changes to tickets right now
Actual behavior:
history says former employee right now did a change
Steps to reproduce the behavior:
Create a ticket and choose any customer.
Now disable your user and remove agent rights (like you are a former employee), then change the customer and after that delete the first customer.
After that is finished there will be a message in the history that the former employee right now edited the ticket to change the customer "from deleted customer to - "
Just saw it right now and thought you could be interested in fixing this. I think the right behaviour would be A) change the customer also in the first paragraph or B) change the history to “System changed” instead of “former employee changed”