Boolean object set to false is not visible

  • Used Zammad version: 2.6
  • Used Zammad installation source: (source, package, …) package
  • Operating system: Centos7
  • Browser + version: any

Expected behavior:

  • Boolean object (e.g. for organisation) should be visible independet of its value

Actual behavior:

  • The field disappears if it’s set to false

Steps to reproduce the behavior:

  • Create a new boolean object (in my case “subscription” in organizations)
  • Set the value to false for an organization
  • Create a ticket for this org and have a look at the organization details → The “subsription” field ist not visible

Subscription set to True:

Subscription set to False:


Sorry for bumping… I just wanted to know if it this the intended behaviour to hinding “false” boolean fields or am I facing a bug?

thanks and best regards

I could reproduce this, but am not sure if this is really intended.
My guess is that it’s intended (“why should I display something that’s set to false”) - but maybe the devs didn’t think about the option that someone would use booleans within customers and organisations.

@thorsteneckel could take a look if this is intended, but he’s on holiday. :slight_smile:

As a workaround you could use a dropdown (select), this is working just fine and can contain a “key”.

Hope that helps

IMO this is a bug. Please file an issue and we will handle it :muscle:

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