Installed via Zammad Docker
Debian 9.2 netinstall
I have the problem that the “auto reply (on new tickets)” Trigger doesnt work for me.
But stuff like “creating a ticket when someones send an emai to our it-ticket email adress” and “answering the ticket and the ticket creator gets an email” works fine for me.
Only this trigger doesnt work for me and I dont know why…
Here is my trigger:
Weird It doesnt work for me hmmm
Is there maybe something I have to change in the settings ?
A setting which is depending on it ?
Is it maybe a bug ? Do I have reinstall it ?
Did you take a look in the ticket history?
Maybe Zammad did send an email, but it doesn’t reach you?
Well f*ck me its working now and I dont know why…
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