- Used Zammad version: 6.3.0
- Used Zammad installation type: (source, package, docker-compose, …) docker compose
- Operating system: Ubuntu 22.04
- Browser + version: Firefox (latest)
Expected behavior:
- Attempting to setup SAML for SSO Auth with Authentik
Actual behavior:
- I get an error on Save in Zammad SAML setup “The verification of the TLS connection failed. Please check the IDP certificate.”
I have gone through an article from this site, as well as the one on the official authentik site (i’m unable to add links to my post, so I can’t link you to the articles).
A coupple of things now differ however.
- The article says to leave the “Name Identifier Format” field empty, but it is now a required field.
- Not sure why the certificate would fail. I generated it in Authentik for this purpose.
Steps to reproduce the behavior:
- Go through the article linked above.
- Follow the steps,
- You’ll notice you can’t leave the field “Name Identifier Format” empty anymore.
- Fill it with the same text as placeholder to start, and then try to submit.
Any help is much appreciated.