- Used Zammad version: version 3.1.x
- Used Zammad installation source:
- Operating system: Cent OS 7
- Browser + version: Chrome Version 77.0.3865.120:
Expected behavior:
- All attachments should be go to the recipients while forwarding the mails(original mail from customer with some attachments)
Actual behavior:
- While forwarding mails from Zammad, it will show attachments but recipients are not receiving those attachments
If i download those attachments locally and attach manually to the ticketing system again while forwarding, it will work(My work around solution for forwarding mails)
Steps to reproduce the behavior:
Please share valuable comments on same to sort this issue.
Regards,
Dibu