Apostrophe render in text template

Infos:

  • Used Zammad version: 6.4.1
  • Used Zammad installation type: docker-compose
  • Operating system: Windows 11
  • Browser + version: Firefox 128.6.0esr

Expected behavior:

  • Zammad setting : no coloring in content
  • Email : no coloring in content

Actual behavior:

Steps to reproduce the behavior:

  1. Copy text formated from Outlook
  2. Paste into the content field for the text template

Copy without formating doesn’t generate the issue.

Rather looks like you copied colored content (HTML content) into Zammad.
Cut the content and paste it without formatting and check what happens.

' is not a sign that’s responsible for any fancy stuff in Zammads editor.