Infos:
- Used Zammad version: 4.1.0-1626688698.e128acea.stretch
- Used Zammad installation type: (source, package, docker-compose, …) package
- Operating system: Debian 9
- Browser + version:
- elasticsearch: 6.8.17
Expected behavior:
the query shall report all Tickets with the group_id=5 as before the update
Actual behavior:
since update to Version 4 of zammad API do not work as before.
we use this query: api/v1/tickets/search?query=group_id%3A5
The result is only one ticket, but it should be more than 20. And on top, the ticket which is reported back has in fact not the group_id 5 but 6 like many others.
“{“tickets”:[3209],“tickets_count”:1,“assets”:{“Ticket”:{“3209”:{“id”:3209,“group_id”:5,“priority_id”:1,“state_id”:5,“organization_id”:19,“number”:“6332091”,“title”:”…
We have rebuilt the index and could solve the problem for a day. Next day we this trouble with other tickets.