(another) Rake searchindex:rebuild Issues since 4.1 upgrade

robert_muehlbauer · June 23, 2021, 2:43pm

Infos:

Used Zammad version: 4.1
Used Zammad installation type: Docker orchestrated with Zammad Helm Chart
Operating system: GKE
Browser + version: any

Expected behavior:

rebuilding the elasticsearch index should work

Actual behavior:

rebuilding the elasticsearch index does not work

Steps to reproduce the behavior:

Try to rebuild your elasticsearch index under zammad 4.1

I was running Zammad 4.0.x before and didnt have any issue with rebuilding the elasticsearch index.
With 4.1.x now, the reindexing does not work.

The following log is taken from a small Zammad installation, bascially used for upgrade testing. There is not much data in this system and only around 100 tickets.

Trying to rebuild the index fails with the following errors.

zammad@zammad-0:~$ rails searchindex:rebuild
I, [2021-06-23T13:00:16.124884 #44-47193338788220]  INFO -- : Setting.set('models_searchable', ["KnowledgeBase::Answer::Translation", "Ticket", "Organization", "User", "Chat::Session"])
drop indexes...done
delete pipeline (pipeline)... done
create indexes...done
create pipeline (pipeline)... done
reload data...
 reload KnowledgeBase::Answer::Translation
  - started at 2021-06-23 13:00:18 UTC
W, [2021-06-23T13:00:18.983078 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	3/3
  - took 0 seconds
 reload KnowledgeBase::Translation
  - started at 2021-06-23 13:00:19 UTC
W, [2021-06-23T13:00:19.536410 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	1/1
  - took 0 seconds
 reload KnowledgeBase::Category::Translation
  - started at 2021-06-23 13:00:19 UTC
W, [2021-06-23T13:00:19.627173 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	4/4
  - took 0 seconds
 reload Ticket::Priority
  - started at 2021-06-23 13:00:19 UTC
W, [2021-06-23T13:00:19.781907 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	3/3
  - took 0 seconds
 reload Ticket::State
  - started at 2021-06-23 13:00:19 UTC
W, [2021-06-23T13:00:19.810643 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	7/7
  - took 0 seconds
 reload Ticket
  - started at 2021-06-23 13:00:19 UTC
W, [2021-06-23T13:00:19.987032 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	86/86
  - took 5 seconds
 reload Organization
  - started at 2021-06-23 13:00:25 UTC
W, [2021-06-23T13:00:25.181196 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	2/2
  - took 0 seconds
 reload StatsStore
  - started at 2021-06-23 13:00:25 UTC
W, [2021-06-23T13:00:25.470830 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	7/7
  - took 0 seconds
 reload Group
  - started at 2021-06-23 13:00:25 UTC
W, [2021-06-23T13:00:25.936436 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	4/4
  - took 0 seconds
 reload User
  - started at 2021-06-23 13:00:26 UTC
W, [2021-06-23T13:00:26.113638 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	14/14
  - took 0 seconds
 reload Chat::Session
  - started at 2021-06-23 13:00:26 UTC
W, [2021-06-23T13:00:26.992556 #44-47193338788220]  WARN -- : Scoped order is ignored, it's forced to be batch order.
rails aborted!
SystemStackError: stack level too deep
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `each'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `each_with_index'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `each'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `inject'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `inject_join'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:639:in `visit_Arel_Nodes_And'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/reduce.rb:15:in `visit'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:601:in `visit_Arel_Nodes_On'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/reduce.rb:15:in `visit'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:593:in `visit_Arel_Nodes_InnerJoin'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/reduce.rb:15:in `visit'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:824:in `block in inject_join'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `each'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `each_with_index'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `each'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `inject'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:820:in `inject_join'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:550:in `visit_Arel_Nodes_JoinSource'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/reduce.rb:15:in `visit'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:251:in `visit_Arel_Nodes_SelectCore'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:217:in `block in visit_Arel_Nodes_SelectStatement'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:216:in `each'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:216:in `inject'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/to_sql.rb:216:in `visit_Arel_Nodes_SelectStatement'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/reduce.rb:15:in `visit'
/usr/local/bundle/gems/arel-9.0.0/lib/arel/visitors/reduce.rb:8:in `accept'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/connection_adapters/determine_if_preparable_visitor.rb:10:in `accept'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/connection_adapters/abstract/database_statements.rb:25:in `to_sql_and_binds'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/connection_adapters/abstract/database_statements.rb:61:in `select_all'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/connection_adapters/abstract/query_cache.rb:106:in `select_all'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/calculations.rb:197:in `block in pluck'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation.rb:584:in `skip_query_cache_if_necessary'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/calculations.rb:197:in `pluck'
/opt/zammad/app/models/tag.rb:153:in `tag_list'
/opt/zammad/app/models/concerns/has_tags.rb:55:in `tag_list'
/opt/zammad/app/models/chat/session/search_index.rb:22:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'

----snip-----
removed pages over pages containing the identical lines:
/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:81:in `search_index_value_by_attribute'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:48:in `block in search_index_attribute_lookup'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `each'
/opt/zammad/app/models/application_model/can_lookup_search_index_attributes.rb:23:in `search_index_attribute_lookup'
/opt/zammad/app/models/chat/session/search_index.rb:29:in `block in search_index_attribute_lookup'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/delegation.rb:71:in `each'
----snip-----

/opt/zammad/app/models/chat/session/search_index.rb:26:in `search_index_attribute_lookup'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:177:in `search_index_update_backend'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:226:in `block (2 levels) in search_index_reload'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:222:in `each'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:222:in `block in search_index_reload'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/batches.rb:136:in `block in find_in_batches'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/batches.rb:238:in `block in in_batches'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/batches.rb:222:in `loop'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/batches.rb:222:in `in_batches'
/usr/local/bundle/gems/activerecord-5.2.4.6/lib/active_record/relation/batches.rb:135:in `find_in_batches'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:221:in `with_index'
/opt/zammad/app/models/concerns/has_search_index_backend.rb:221:in `search_index_reload'
/opt/zammad/lib/tasks/search_index_es.rake:48:in `block (3 levels) in <main>'
/opt/zammad/lib/tasks/search_index_es.rake:44:in `each'
/opt/zammad/lib/tasks/search_index_es.rake:44:in `block (2 levels) in <main>'
/opt/zammad/lib/tasks/search_index_es.rake:63:in `block (2 levels) in <main>'
/usr/local/bundle/gems/railties-5.2.4.6/lib/rails/commands/rake/rake_command.rb:23:in `block in perform'
/usr/local/bundle/gems/railties-5.2.4.6/lib/rails/commands/rake/rake_command.rb:20:in `perform'
/usr/local/bundle/gems/railties-5.2.4.6/lib/rails/command.rb:48:in `invoke'
/usr/local/bundle/gems/railties-5.2.4.6/lib/rails/commands.rb:18:in `<main>'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
/usr/local/bundle/gems/activesupport-5.2.4.6/lib/active_support/dependencies.rb:291:in `block in require'
/usr/local/bundle/gems/activesupport-5.2.4.6/lib/active_support/dependencies.rb:257:in `load_dependency'
/usr/local/bundle/gems/activesupport-5.2.4.6/lib/active_support/dependencies.rb:291:in `require'
bin/rails:9:in `<main>'
Tasks: TOP => searchindex:rebuild
(See full trace by running task with --trace)
zammad@zammad-0:~$

robert_muehlbauer · June 25, 2021, 1:18pm

SOLVED - with the latest zammad 4.1 release (docker tags 4.1.0-17) my problem seems to be solved.
I’m now able to rebuild elasticsearch index again:

zammad@zammad-0:~$ rails searchindex:rebuild
I, [2021-06-25T13:16:07.660223 #20-47095670749540]  INFO -- : Setting.set('models_searchable', ["KnowledgeBase::Answer::Translation", "Ticket", "Organization", "User", "Chat::Session"])
drop indexes...done
delete pipeline (pipeline)... done
create indexes...done
create pipeline (pipeline)... done
reload data...
 reload KnowledgeBase::Answer::Translation
  - started at 2021-06-25 13:16:12 UTC
W, [2021-06-25T13:16:12.794639 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	3/3
  - took 0 seconds
 reload KnowledgeBase::Translation
  - started at 2021-06-25 13:16:13 UTC
W, [2021-06-25T13:16:13.674145 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	1/1
  - took 0 seconds
 reload KnowledgeBase::Category::Translation
  - started at 2021-06-25 13:16:13 UTC
W, [2021-06-25T13:16:13.831017 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	4/4
  - took 0 seconds
 reload Ticket::Priority
  - started at 2021-06-25 13:16:14 UTC
W, [2021-06-25T13:16:14.433571 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	3/3
  - took 0 seconds
 reload Ticket::State
  - started at 2021-06-25 13:16:14 UTC
W, [2021-06-25T13:16:14.549435 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	7/7
  - took 0 seconds
 reload Ticket
  - started at 2021-06-25 13:16:15 UTC
W, [2021-06-25T13:16:15.114550 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	86/86
  - took 10 seconds
 reload Organization
  - started at 2021-06-25 13:16:25 UTC
W, [2021-06-25T13:16:25.358730 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	2/2
  - took 0 seconds
 reload StatsStore
  - started at 2021-06-25 13:16:25 UTC
W, [2021-06-25T13:16:25.798828 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	8/8
  - took 0 seconds
 reload Group
  - started at 2021-06-25 13:16:26 UTC
W, [2021-06-25T13:16:26.469638 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	4/4
  - took 0 seconds
 reload User
  - started at 2021-06-25 13:16:26 UTC
W, [2021-06-25T13:16:26.698982 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	15/15
  - took 1 seconds
 reload Chat::Session
  - started at 2021-06-25 13:16:27 UTC
W, [2021-06-25T13:16:27.857349 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
	55/55
  - took 1 seconds
 reload Cti::Log
  - started at 2021-06-25 13:16:29 UTC
W, [2021-06-25T13:16:29.424189 #20-47095670749540]  WARN -- : Scoped order is ignored, it's forced to be batch order.
  - took 0 seconds
zammad@zammad-0:~$

MrGeneration · June 25, 2021, 1:41pm

Just for reference, you’ve been affected by this bug:

github.com/zammad/zammad

The rebuild of the index is failing

opened 10:37AM - 24 Jun 21 UTC

closed 03:41PM - 24 Jun 21 UTC

Pamalosebi

bug chat prioritised by payment verified

### Infos: * Used Zammad version: zammad.x86_64 0:4.1.0-1623318856.fa8592c0.centos7 * Installation method (source, package, ..): Package (RPM with yum) * Operating system: CentOS 7.4 * Database + version: psql (PostgreSQL) 13.3 * Elasticsearch version: 7.13.2 * Browser + version: Chromium 91.0.4472.114 * Ticket: #1088629 ### Expected behavior: * When Zammad was updated the reindexing should still work. ### Actual behavior: * The rebuild of the index is failing, after it was updated to version zammad.x86_64 0:4.1.0-1624523276.7163a88f.centos7. (it was zammad.x86_64 0:4.1.0-1623318856.fa8592c0.centos7 before) ### Steps to reproduce the behavior: * Check behavior before Update: ``` > zammad run rake searchindex:rebuild drop indexes...done delete pipeline (pipeline)... done create indexes...done create pipeline (pipeline)... done reload data... reload Chat::Session - started at 2021-06-24 09:57:46 UTC 67/67 - took 1 seconds reload Cti::Log - started at 2021-06-24 09:57:48 UTC - took 0 seconds reload KnowledgeBase::Answer::Translation - started at 2021-06-24 09:57:48 UTC 67/67 - took 6 seconds reload KnowledgeBase::Category::Translation - started at 2021-06-24 09:57:54 UTC 36/36 - took 0 seconds reload KnowledgeBase::Translation - started at 2021-06-24 09:57:55 UTC 1/1 - took 0 seconds reload Ticket::Priority - started at 2021-06-24 09:57:55 UTC 3/3 - took 0 seconds reload Ticket::State - started at 2021-06-24 09:57:55 UTC 7/7 - took 0 seconds reload Group - started at 2021-06-24 09:57:55 UTC 6/6 - took 0 seconds reload Organization - started at 2021-06-24 09:57:55 UTC 26/26 - took 0 seconds reload StatsStore - started at 2021-06-24 09:57:56 UTC 81/81 - took 1 seconds reload Ticket - started at 2021-06-24 09:57:57 UTC 100/2248 200/2248 300/2248 400/2248 500/2248 600/2248 700/2248 800/2248 900/2248 1000/2248 1100/2248 1200/2248 1300/2248 1400/2248 1500/2248 1600/2248 1700/2248 1800/2248 1900/2248 2000/2248 2100/2248 2200/2248 2248/2248 - took 156 seconds reload User - started at 2021-06-24 10:00:34 UTC 100/556 200/556 300/556 400/556 500/556 556/556 - took 6 seconds ``` * then Upgrade: ``` > yum update zammad yum update zammad Geladene Plugins: fastestmirror, langpacks Loading mirror speeds from cached hostfile epel/x86_64/metalink | 34 kB 00:00:00 * base: mirror.fra10.de.leaseweb.net * epel: ftp-stud.hs-esslingen.de * extras: ftp.rz.uni-frankfurt.de * updates: centos.mirror.net-d-sign.de base | 3.6 kB 00:00:00 elasticsearch-7.x | 1.3 kB 00:00:00 epel | 4.7 kB 00:00:00 extras | 2.9 kB 00:00:00 updates | 2.9 kB 00:00:00 zammad/x86_64/signature | 473 B 00:00:00 zammad/x86_64/signature | 1.3 kB 00:00:00 (1/4): epel/x86_64/updateinfo | 1.0 MB 00:00:00 (2/4): epel/x86_64/primary_db | 6.9 MB 00:00:00 (3/4): zammad/x86_64/primary | 8.0 MB 00:00:01 ETA (4/4): zammad/x86_64/primary | 45 kB 00:00:00 zammad: [ ] 1/157 zammad: [############################################################################################## ] 156/157 zammad 157/157 AbhÃ¤ngigkeiten werden aufgelÃ¶st --> TransaktionsprÃ¼fung wird ausgefÃ¼hrt ---> Paket zammad.x86_64 0:4.1.0-1623318856.fa8592c0.centos7 markiert, um aktualisiert zu werden ---> Paket zammad.x86_64 0:4.1.0-1624523276.7163a88f.centos7 markiert, um eine Aktualisierung zu werden --> AbhÃ¤ngigkeitsauflÃ¶sung beendet AbhÃ¤ngigkeiten aufgelÃ¶st ================================================================================================================== Package Arch Version Paketquelle GrÃ¶ÃŸe ================================================================================================================== Aktualisieren: zammad x86_64 4.1.0-1624523276.7163a88f.centos7 zammad 122 M TransaktionsÃ¼bersicht ================================================================================================================== Aktualisieren 1 Paket Gesamte DownloadgrÃ¶ÃŸe: 122 M Is this ok [y/d/N]: y Downloading packages: No Presto metadata available for zammad zammad-4.1.0-1624523276.7163a88f.centos7.x 0% [ ] 0.0 B/s | 0 B --:--:-- ETA zammad-4.1.0-1624523276.7163a88f.centos7.x86_64.rpm | 122 MB 00:00:03 Running transaction check Running transaction test Transaction test succeeded Running transaction Aktualisieren : zammad-4.1.0-1624523276.7163a88f.centos7.x [ ] 1/2 Aktualisieren : zammad-4.1.0-1624523276.7163a88f.centos7.x [########################################## ] 1/2 Aktualisieren : zammad-4.1.0-1624523276.7163a88f.centos7.x86_64 1/2 # (Re)creating init scripts Nothing to do. Nothing to do. Nothing to do. # Enabling Zammad on boot # Stopping Zammad # database.yml found. Updating db... == 20210617051913 Issue3618GoogleCalendarUrlHttps: migrating ================== == 20210617051913 Issue3618GoogleCalendarUrlHttps: migrated (0.0040s) ========= # Updating translations... # Configuring Elasticsearch... -> removing [ingest-attachment]... -> Installing ingest-attachment -> Downloading ingest-attachment from elastic [ ] 1%Â Â [=================================================] 100%Â Â @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: plugin requires additional permissions @ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ * java.lang.RuntimePermission accessClassInPackage.sun.java2d.cmm.kcms * java.lang.RuntimePermission accessDeclaredMembers * java.lang.RuntimePermission getClassLoader * java.lang.reflect.ReflectPermission suppressAccessChecks * java.security.SecurityPermission createAccessControlContext See http://docs.oracle.com/javase/8/docs/technotes/guides/security/permissions.html for descriptions of what these permissions allow and the associated risks. -> Installed ingest-attachment -> Please restart Elasticsearch to activate any plugins installed # Starting Zammad # Creating webserver bootstart # Restarting webserver nginx #################################################################################### Add your fully qualified domain name or public IP to servername directive of nginx, if this installation is done on a remote server. You have to change: /etc/nginx/conf.d/zammad.conf and restart nginx process. Otherwise just open http://localhost/ in your browser to start using Zammad. Remember to enable selinux and firewall rules! Use the following commands: setsebool httpd_can_network_connect on -P firewall-cmd --zone=public --add-service=http --permanent firewall-cmd --zone=public --add-service=https --permanent firewall-cmd --reload #################################################################################### AufrÃ¤umen : zammad-4.1.0-1623318856.fa8592c0.centos7.x86_64 2/2 ÃœberprÃ¼fung lÃ¤uft: zammad-4.1.0-1624523276.7163a88f.centos7.x86_64 1/2 ÃœberprÃ¼fung lÃ¤uft: zammad-4.1.0-1623318856.fa8592c0.centos7.x86_64 2/2 Aktualisiert: zammad.x86_64 0:4.1.0-1624523276.7163a88f.centos7 Komplett! yum update zammad 64,30s user 9,01s system 38% cpu 3:08,97 total > systemctl restart elasticsearch.service ``` * And finally try to reindex again: [bug.txt](https://github.com/zammad/zammad/files/6708453/bug.txt) ``` /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/lib/bundler/friendly_errors.rb:124:in `with_friendly_errors' /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bundler-1.17.3/exe/bundle:22:in `<top (required)>' /opt/zammad/bin/bundle:3:in `load' /opt/zammad/bin/bundle:3:in `<main>' Tasks: TOP => searchindex:rebuild (See full trace by running task with --trace) ``` Yes I'm sure this is a bug and no feature request or a general question.

It has been fixed yesterday

system · October 23, 2021, 1:41pm

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