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What is your original issue/pain point you want to solve?
Currently OAuth based Entra ID authentication for SSO and email only supports using a client secret for authentication. This requires the administrator to periodically renew this credential. If an administrator forgets, SSO or email will break. -
Which are one or two concrete situations where this problem hurts the most?
Renewing the secret periodically -
Why is it not solvable with the Zammad standard?
Zammad doesn’t support using a federated credential for OAuth flows -
What is your expectation/what do you want to achieve?
I’d like to use a federated credential, such as a managed identity or a token acquired via azure-workload-identity to authenticate to Entra ID
If there is any more useful information, feel free to share it all (e.g.: mockup screenshots, if something is UI related, or the API URL/documentation URL for a service you need a connection to).