- Used Zammad version: 5
- Used Zammad installation type: docker
- Operating system: linux
- Browser + version: firefox + 94.02
- Customer can create ticket in the web form with a custom prioritiy.
- There’s no priority box
I’ve also tried to show or make it mandatory with CoreWorkflow but it didnt work.
I’m aware there’s is workaround to create custom object and triggering it to set the priority of ticket.
But is this the only way?
Is there no a hidden setting to enable it for the customer?
Have a nice day