Allow public links in user's menu

Title: Allow public links to customize user’menu

  1. What is your original issue/pain point you want to solve?
    I’m preparing to run Zammad with OpenID authentication (with Keycloak). I would like to give users easy way to go to their account portal in authentication server (account console in Keycloak). I can add new link on login page but there is no way to add custom link within Zammad after user is already logged in

  2. Which are one or two concrete situations where this problem hurts the most?
    Directly associated with authentication: user’s wants to change their password. Another valid situation is going back from support site (Zammad) to e.g. docs website or main company site

  3. Why is it not solvable with the Zammad standard?
    Public links can be displayed on login/signup page not after user is already logged in

  4. What is your expectation/what do you want to achieve?
    Without digging deeper into Zammad codebase I would suggest adding ‘User’s menu’ as option for Public link context and add them to user’s menu available by clicking avatar to bottom-left corner. Possibly between ‘Profile’ and ‘Sign out’ link.


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