Infos:
- Used Zammad version: 6.4.0-1732617118.28f54743.bookworm
- Used Zammad installation type: package
- Operating system: Debian 12
- Browser + version: MS Edge / Chrome
Expected behavior:
- Only tickets inside assigned group(s) are visible
Actual behavior:
- User has full agent rights on 1 group. He can also see tickets from another group he has no assigned rights for.
Not sure what causes this. We setup this user as an agent with access rights to one group. The user can see and interact with tickets from our other group.
Any suggestions to prevent this?