Infos:
- Used Zammad version: 6.5.0-1748004558.020e85a9.jammy
- Used Zammad installation type: standalone VMWare Server
- Operating system: Ubuntu Server 22.04 LTS
- Browser + version: MS Edge 138.0.3351.95
Expected behavior:
When a ticket is updated, it send an email to the customer and includes the update in the email body.
Actual behavior:
When the ticket is updated, it sends the email as expected, but I cannot get the update to show in the email body. I can’t seem to find the right reference to add.
I tried #{ticket.history} but that didn’t work.