Adding Notes to Tickets


is it possible to add notes to Tickets?
I can´t seem to find a feature to do so.

Is it posible to close a ticket automatically after a given time?

Greetings and thank you in advance

Did you take a look into the ticket dialogue?
This is the default article type you’ll create, if you don’t hit enter.


Yes, pending close it what you’re looking for.
See: State — Zammad User Documentation documentation

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