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What is your original issue/pain point you want to solve?
I want to automatically and regularly delete Zammad users that are inactive. -
Which are one or two concrete situations where this problem hurts the most?
When a colleague leaves the company and is set to inactive in my Active Directory, he/she is now synced to Zammad anymore, because I have setup an LDAP-filter in Zammad for that. This user is now set to inactive in Zammad as well.
I now want to create a scheduler, that deletes these users after a few days.
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Why is it not solvable with the Zammad standard?
The status of the Zammad user (active/inactive) is not available as a condition in the scheduler. -
What is your expectation/what do you want to achieve?
Being able to select the user status in the conditions of a user scheduler.