Hi,
I would like to see the name of the agent which created the ticket in the ticket zoom:
Something like “Ticket# 12345 created at 21.05.2021 9:00 from Jim Wendrich”
I know that I can see the Ticket-Creator in the History
Thanks for helping me out!
Jim
5 Likes
bazob
2
Hi Jim, were you able to come up with a solution to show the Ticket-Creator?
Best,
/Sergio
Hi Sergio,
no, we need to open the history and scroll up every time.
system
Closed
4
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