Add Ticket-Creator-Name in Ticket Zoom Title

Hi,

I would like to see the name of the agent which created the ticket in the ticket zoom:
image

Something like “Ticket# 12345 created at 21.05.2021 9:00 from Jim Wendrich

I know that I can see the Ticket-Creator in the History

Thanks for helping me out!
Jim

3 Likes

Hi Jim, were you able to come up with a solution to show the Ticket-Creator?
Best,
/Sergio

Hi Sergio,
no, we need to open the history and scroll up every time.