Me again, proposing something that the competition (Zammad) has and I think would be very useful
Would it be possible to add a shortcut to open up the macro pop-up field, and make that field searchable via keyboard? E.g.
ctrl+shift+mto open the macro popup field (I know the shortcut is already in use, it can be different)
- Use arrows to browse through macros and/or type a keyword to filter out the options
- Press enter to apply macro