Add i-doit reference via API


  • Used Zammad version: 3.1
  • Used Zammad installation source: Debian Package
  • Operating system: Debian
  • Browser + version: Chrome

Expected behavior:

Adding of a reference to an i.-doit object via API; is that possible?!

Yes, if you know idoit-object-IDs it should be possible.
The idoit information lives inside the preferences array of Tickets.

In preferences, it would like this: "idoit"=>{"object_ids"=>[]}.

Also there’s the following API routes (undocumented) that you’d need to fiddle around on your own with:

                           api_v1_integration_idoit POST                 /api/v1/integration/idoit(.:format)                                                     integration/idoit#query
                                                    GET                  /api/v1/integration/idoit(.:format)                                                     integration/idoit#query
                    api_v1_integration_idoit_verify POST                 /api/v1/integration/idoit/verify(.:format)                                              integration/idoit#verify
             api_v1_integration_idoit_ticket_update POST                 /api/v1/integration/idoit_ticket_update(.:format)                                       integration/idoit#update