Hi,
im new to Zammad and was recently introduced to it but without any info about it or anything,i have some tasks i have to do regarding my company ticketing system which is using zammad(updating the app and adding some new statuses).
Now im completely lost because the info i have is that i can access the zammad server with an ssh,using powershell but i dont have much clue or found info on how to start this.
Does anybody have a starting point documentation or idk any help would be appreciated
You can find all administrative relevant information here:
https://docs.zammad.org
However, this documentation will not help you on how to connect your server etc. That’s something you’ll have to find out yourself.
I use an Ubuntu server for NextCloud and connect via SSH. Open an CMD on windows and type in ssh root@10.20.30.40
Replace 10.20.30.40 with your zammad IP-Domain. You need the root password here or another user which have administrative permissions
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