- Used Zammad version: 4
- Used Zammad installation type: package)
- Operating system: Ubuntu
- Browser + version: Chrome
where exactly can I control who can even log in via the web interface ?
I want that customers can not log in.
Only employees (admin or agent) should be allowed to use the Webinterface.
Where and how can I set this ?
We want to use zammand primarily as an email ticketing system. So a customer sends a request by e-mail which then appears in Zammand.
Is it necessary that for each ticket that is created, the sender of the email is created as a customer ?
Is it necessary that each customer is automatically assigned to a certain group when logging in (Roles-> Customers-> active on new registration)?