well, nihao all people
i have a question
may be a qustion is from dummy, but
1.how i can create a another one project in my instance zammad ?
that’s, i have a two sectors of support - technikal supports and CRM support. And i need is separated all tasks from user and delegate to my agent beside tech support and CRM.
- to add a new status in field - only in consol ?
thanks and sorry for my english