Is it possible to automatically tag tickets that were created using a form? I have created a form on a product page and want tickets generated through it to be automatically tagged with the product name.
Is it possible to automatically tag tickets that were created using a form? I have created a form on a product page and want tickets generated through it to be automatically tagged with the product name.
That potentially would be possible with triggers or possibly filters.
That is if the information can be found within the mail body and is unique.
This topic was automatically closed 41 days after the last reply. New replies are no longer allowed.