Hi all,
is it possible to fetch the official zammad announcements (https://zammad.com/de/news) via RSS feed?
Christoph
Hi all,
is it possible to fetch the official zammad announcements (https://zammad.com/de/news) via RSS feed?
Christoph
Hi Christoph,
we did not think of that since twitter. Is RSS still a thing?
I need to check our CMS if there is an RSS plugin available and come back to you.
regards
Johannes
Yes. RSS is still alive.
@Hannes what about displaying zammad news in the zammad dashboard when the agent logs in? Every zammad admin/agent should be interested in knowing about new cool features, because they can help them to make their life easier.
Maybe you could provide a switch in the user profile if the agents wants to the news- feed not to be displayed.
Or maybe think about doing it the way the idoit-guys do:
They have the option in idoit that each agent can configure it‘s individual dashboard. Therefore they provide different gadgets for the dashboard i.e. a gadget the shows the last modified CIs of the agent. One of the gadgets is an idoit-news feed.
It’s on our list to have a customizable dashboard, this would also include widgets.
But there is no ETA yet.
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