Zammad Autofill Ticket

I do have Zammad 6.2 , I like to know a feature of Zammad. As I am planning to run Zammad as Ticketing system on another software which Generate Alerts. In that software , If user feels like I like r=to report that alert on Technical team they will click button which will open Form or any other methods in which it autofills data into that form other other means and user can send that data to Technical Team ( Zammad)

Hi @SaifNeon. Sounds like you need to implement something on your own using the Zammad REST API. Maybe this is also quite interesting to you.