Well this setting is only for the zammad Ticket ID if it’s not in the subject of the mail. But there is no field “foreign id”. Would be great to have such a extra field, but i don’t know how to implement this.
Well this setting is only for the zammad Ticket ID if it’s not in the subject of the mail. But there is no field “foreign id”. Would be great to have such a extra field, but i don’t know how to implement this.