can i integrate whatsapp to zammad like i can with telegram?
do you know a third party program how can help my?
i have seen twilio whatsapp API but how can i integrate this to my zammad (i can use nodejs).
can i use zammad API for this?
did some one successfully integrated whatsapp so i can use it?
You use use the Zammad-API for this, but this might be rather trouble some, as Zammad does not have webhooks at this moment. Technically creation of new messages within Zammad are not the issue here, rather getting answers by your agent will be. Quite complex toopic.
Please don’t expectg a walkthrough
Nobody I know of has this up and running with Zammad at the moment.
Another approach would be -at this moment- custom development.
However, this costs money and might not be what you’re aiming for.