Ticket layout based on role

Custom Forms for ticket creation this is another Topic that was opened, but apparently never got a real answer.
I founde out, that over the last year there were a few more requests like this, but most of them were closed without any further info.
@MrGeneration could you tell me if this is something you guys are working on or that this might come in the future? It could be, that this is crucial for us.

Thanks in advance!