[solved] New custom "pending reminder" state does not provide DateTimepicker

[dvnkln]

Hey @okaufmann,

we already got it to work:

Multiple pinned search tabs, or even folders users can create themselves

Hey @chesty, i wrote a small how to for another community member. So the below is just copy+paste from that but it should work: it actually is pretty simple. @martini helped us with this tho. This is what we did on our system to create a new pending state: On your zammad server open the rails console zammad run rails c Add the new ticket state Ticket::State.create_or_update( name: ‘CHANGEME’, state_type_id: Ticket::StateType.find_by(name: ‘pending reminder’).id, ignore_escalation: t…

cheers