I’m feeling blind, but I couldn’t find where to manage ticket priorities in backend.
I see there are APIs for adding and deleting priorities, but not on the admin panel.
Can someone point me to the right direction?
Thanks
I’m feeling blind, but I couldn’t find where to manage ticket priorities in backend.
I see there are APIs for adding and deleting priorities, but not on the admin panel.
Can someone point me to the right direction?
Thanks
You can’t do this via UI.
If you need an alternative to API, use console:
https://docs.zammad.org/en/latest/console/working-on-tickets.html#change-priority
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