Knowledgebase article HTML content

Development
1

I’m integrating the Knowledge Base API into our customer portal. I can successfully retrieve article metadata using:

  • /api/v1/knowledge_bases/public/answers/{id}
  • /api/v1/knowledge_bases/manage/answers/{id}

However, both endpoints return the KnowledgeBaseAnswerTranslation object with a content_id field, but not the actual content.body HTML.

Question: Is there an API endpoint or parameter that returns the article HTML content body? Currently, I’m scraping the public KB pages to get the content, but API access would be more efficient.

Thank you!

2

Hello, please read the API documentation about this part: Answers — Zammad System Documentation documentation