Is Open Source Zammad Suitable for Multi-Tenancy and SaaS Deployment?

Hello everyone,

I’m really impressed with the features and capabilities of Zammad! I have multiple clients who are interested in using a helpdesk ticketing system like this, with some minor customizations to meet our regional requirements.

I have a couple of questions:

  1. Is the open-source version of Zammad multi-tenant?
  2. Can it be launched as a SaaS platform for my customers?

Looking forward to your insights and suggestions. Thank you!

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